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What People Said

2017

camere e spazi comuni elegantemente arredati.  Colazione abbondante e di ottima qualita.  Pulizia impeccabile ovunque e una grande attenzione da parte del personale.  La posizione e moto favorevile in quanto l'hotel si trova a pochi passi dalla spiaggia di Sidmouth.  Daneilla April 2017

5years on, and changes for the good The excellent service of all colleagues is as good as before, and the updates to the accommodation are brilliant.  The huge, bright and airy Henry suite was fabulous.  A roll-top bath with a beautiful view a bonus.  The evening menu was varied, and the variety of locally sourced meat and fish cooked beautifully.  And breakfast was tasty too.  The bar is a comfortable and welcoming space, just right for pre-dinner drinks and conversation.  Guest and staff are all friendly, which makes for an enjoyable and relaxing stay. Thank you. Alison April 2017

2 night stay we had a standard room, plenty of storage good sized en suitevery comfy bed. Hotel very clean throoughout. We notice some negative reviews on decor, this is a historical building, all decor very sympathetic with building.  All meals in restaurant very good with excellent service, All staff very pleasant, helpful and professional.  Nice swimming pool. Sandy July 2017

Treated like Royalty at the Royal Glen  Super little hotel, Edwardian feel and full of antiques (not just us) yet clean and everybody so welcoming and helpful.  We stayed with our dog who was also accommodated in style.  Tucked neatly inbetween the Victoria and Bedford and a 2 minute stroll to the seafront and 5 to the Connaught gardens.  We were very pleased with the food, not a vast choice but extremely well cooked and presented. Our room was large enough but the hotel does have larger suites if they are not already booked.  Bob July 2017

Excellent location, great service I stayed at theis hotel with my husband and two kids (ages 10& 11) in one of the family rooms (The Anne room). The room was a bit cramped with a queen bed and two twins but we fully expected that and it was not a problem.  It was clean and comfortable.  We loved having the patio entrance and the kids were thrilled it was close to the swimming pool.  The location of the hotel was great. A short walk to everything we wanted to see and do.  We did not have wifi in our room, only in the common areas but that was not a problem.  The breakfast was excellentand the service in the breakfast room was the best we experienced during our entire trip; L July 2017

Glorious period hotel located within easy reach of the seafront in manicured gardens  stayed at this hotel for 3 nights (on my own as other family staying elsewhere) so booked a single room thorough Booking.com. Cost £228.00 B&B.On arrival  was warmly greeted by receptionist (possible the owner,so apologies) who explained breakfast times and facilities available. I was then escorted to my room by the concierge. As i had booked a single room i wxpected a single bed but was pleasantly suprised to find a double bed!  The room was a perfect size for me but i think it would have been rather cosy for two of us. The decor is old fashioned (in line with the hotel era) the room consisted of wardrobe with hangers, desk & chair, tea & coffee facilities,TV, suitcase stand , hairdryer and mirror.  A little bit rough around the edges, peeling paint and could do with a good dust around the light fittings! bathroom was small but adequate - toilet,sink and showercubicle, inc toiletries. mainly had a good night's sleep however some low noise can be heard from other rooms/people walking in the corridor etc. The hotel itself is situated in well-presented grounds with outdoor seating area.  Inside there is a drawing room to relax and read a book in, bar area & restaurant. There is also a insoor heated swimming pool and small gym. I used the pool twice when it opened at 7.15 & had it to myself, towels are provided.  The hotel is a 5 minute walk from the seafrontand approx. 10 - 15 mins to shops, restaurants and cafes.  Free WIFI is available throughout the property, dogs are welcome andthere is a car park.  The hotel is an old traditiona period property with original features, quirky staircases, creaking floor boards & plenty of character. Breakfast - choice of tea/coffee, fruit juice, fruit, cereal,croissants etc. and cooked breakfast is to order and bought to you. very prompt service, well dressed/smart staff and polite. massages treatments are available on request, a price list is in reception. susan Eburne is the therapist - i had a back, neck and shoulder massage plus legs  ankles which was amazing.  very good value for moneyand would certainly recommend, lovely professional lady.  The hotel offer evening meals to non-residents as well as residents and the menu looked very appetising, however sadly did not get to sample such delights due to other commitments. I would definitely recommend this hotel to others and would stay here again. Thank you to all the staff for making me feel welcome. S July 2017

The overall service excellent, all gave us the feeling that they loved working at the Royal Glen. Would come again and stay for a few more days. The location good and quiet suited us very well. Might go for a bedroom with bath and shower next. Will certainly try and come back next year / KB april 2017

Great Location, well run hotel stayed here with my wife for a couple of nights in the Henry suite. Massive room with a very tastefully modernised bathroom with good walk-in power shower and large free-standing bath.  Yes, the hotel is a bit creaky because of its age but it is a grand old lady and is steeped in history.  I canimagine that some of the rooms would not be up to the size or standard of the Henry suite but cant confirm that except to say our suite was top of the range price-wise.  Breakfast was to order and perfectly OK although my wife did mention that she would like to have seen a cheese selection on the limited buffet.  Sausages were excellent! Gardens are superb and very well kepy and the hotel is just a short walk to the excellent town centre. Parking is limited and a bit tight but it was great to park up for 2 days and chill oout.  Our visit coincided with the Red Arrows display over the beach which added enjoyment to our stay. Tony August 2017

Holiday Break in Sidmouth We had an enjoyable 5 day break at the Royal Glen, the Hotel is a listed buikding and the owners have kept the interior to the period when it was built.  The atmosphere is very friendly and the staff very polite and attentive. The food was all of a very good quality with good size portions. The hotel is just a short stroll from the front so evening strolls after dinner were no problem, a very well positioned establishment. R Sept 2017

Brilliant Hotel  stayed at the Royal Glen for four nights recently. We have been to Sidmouth many times but never stayed at the Royal Glen. Our room was a lovely superior room very nice with a lovely bathroom. The breakfast was excellent as was the evening mealwith a very good menu each evening.  The staff very helpful and pleasant.  All in all we thoroughly enjoyed our stay thank you everyone. H Oct 2017

Gran, Grandad and Ihad a Superb three night rest here!   A family very well run hotel! Spotlessly clean, airy accommodation. Location perfect for town and beach! Food was defiantly freshly made with delicios ingredients; each evening a different menu with a good choice for all tastes, enough flavour with each dish but nothing was over salted! Breakfast was very tasty, i had kippers tow out of three days but the options were plentiful. Service was always with a smile and timing between courses couldn't have been better!  We would definitely stay again and my Grandparents normally stay at the Victoria so well done All at the Royal Glen!  B Oct 2017

 

 

 

 

 

 

 

 

 

 

 

2016 

Excellent stay lots of history and tradition at the hotel, location within 100 yards of seafront with parking

It is an excellent, small hotel with friendly staff who go out of their way to help......there is also a new masseuse (Susan) who has magic hands. Trip Advisor October

Fantastic antique furniture, lovely ambience and very friendly people. The homemade food was excellent, esp. the carrot soup.  Povey October

Your care and attention right from the first enquiry has been first class... Potter July

It seemed to us that nothing was too much trouble, and i have no doubt that many of us are already looking forward to their next visit to the Royal Glen Hotel. The rooms were comfortable, and the food was excellent (plentiful with good choice). Ringwood natural History Society

For our group it was the perfect setting to relax and enjoy each others company. Our meals were beautifully prepared, the waiting staff most considerate, our rooms spotless and the reception team very helpful. Cadwell April

Wonderful peace and quiet. Thomas September

It's like coming home. Norgate April

2011

The garden is a bonus at this time of year we were able to sit out in the sunshine every afternoon and listen to the bird song. It is a tranquil and beautiful setting and we enjoyed our stay immensely - many thanks R & P Whiteside

This is our second stay and we have once again enjoyed the experience enormously. Last night's pork medallions in a horseradish cream sauce was excellent - definitely one for future menus. Thank you all P&E John Somerset

Nothing was ever too much trouble. Our overall impression is one of a very happy, friendly place where customer service is top priority. No need to change anything just stay as you are- winning combination. McHale Worcester

The number of returning guests speak for itself, hopefully we can add to the numbers. J Desborough Peterborough

August 2011 from Mrs Downer: I wish to thank you for a very enjoyable three night break... it was a very relaxing stay. The rooms were comfortable, and i particularly appreciated having a door to the rear garden from the Garden room. We both thought the food was exceptionally delicious, and the service second to none. The dining staff were all courteous and professional. I know my daughter enjoyed the facility of having an indoor pool. We were amazed at the period charm of the Grade 1 listed property. We would have liked better weather, but still found plenty of things to do in the surrounding area. We were also very impressed with the quantity and variety of shops in Sidmouth, such a surprise in the current economic climate. Long may it continue to retain its charm. We would have no hesitation in recommending the Royal Glen Hotel to friends and family.

Another New Year:- Mr Bright has sent us a picture taken whilst staying in March 2010

    

Thank you to everyone that takes the time to write on our comments sheets, whether it be a suggestion, a complaint, an observation or a thank you, it is much appreciated and always taken notice of. The following are just a few comments from 2010:-

We found your staff well trained, extremely helpful & friendly. We thoroughly enjoyed our stay and will be back. Mrs Gummery

A very relaxing holiday in lovely surroundings around the hotel. The staff have been attentive, helpful and friendly at all times providing a lovely warm atmosphere. The restaurant is excellently run by Terry and everyone,the food delicious and well presented:Well Done. Alan & Jenny Smith.

This is a most comfortable hotel where you feel at ease, everything fresh attractively furnished and well maintained. Miss Milner

We realy enjoyed our stay in one of the new rooms. Fantastic shower/bathroom lots of storage space comfortable bed & nice bed linen, i enjoyed my pre breakfast swim. We enjoyed the fresh fish options at dinner & the pear and vanilla tart deserves a mention. Mr & Mrs Gwilt

We had alovely stay and felt very happy with how welcome our young children were made. Thank you all very much. Family Reeve.

I think this is a unique hotel and i hope it does not change & become more commercial - everyone very personal & friendly but efficient too. Very relaxed. Would definitely recommend to friends - and have done! Hope to visit again. Mrs McRoberts.

2009 :-

A 3 star hotel with 5 star qualities! We particularly enjoyed the superb food; the warm welcome and friendly professionalism of the staff. Loved the ambience & historical aspect of the hotel. Very good value for the comfort, service & excellent food standards. The staff are a credit to the hotel, an immensely enjoyable stay surpassed my wildest expectations. With warmest thanks. Annette & Mike

Don't change anything! We love it here staff all seem happy which creates such a warm atmosphere. K & J Hopkins

The place has the most peaceful atmosphere. The surroundings are beautiful & the hotel layout is unique and traditional. Love the dining room. Mr & Mrs Chappell

We love your hotel very much, we came from Denmark to visit the Donkey Sanctuary, fell in love with that, the town of Sidmouth and your hotel. J Bonderup

It was good to find a hotel that provided good 'old fashioned' values of friendliness efficiency and comfort. A place where staff had time for you. R Briscoe

The meal it was hot and delicious... you all endeavour to make your guests feel welcome...a wonderful night. Sidmouth Sea Angling Club 2009

All enjoyed it immensely - the venue, the food and most especially the friendliness and helpfullness of you all. Moss Family Birthday Luncheon 2009

What a superb venue your drawing room was for Mum's 70th birthday afternoon tea party... the views of the sea were lovely, the room size perfect, decor likewise, just the right number of seats, and the access to the terrace meant the kids could run about in the garden whilst the parents sat on the terrace keeping an eye on them... everyone had a great time. Anita 2009

Everything is just as we would wish it to be. The staff are so friendly without being overfamiliar; the food and service is excellent. There is always a friendy face and a helping hand available & its so peaceful. Mr & Mrs Hitchcock Bristol 2009

 

Royal Glen's heritage is number one!

The combination of a friendly relaxed family atmosphere, great food and an indoor swimming pool, were all very high on the list of pluses given during our recent telephone research. But most popular of all - simply because it was mentioned by everyone - was the sheer pleasure you take in staying in, perhaps, the most historic hotel in Sidmouth. We will continue to cherish the special place that the Royal Glen has in your affections and in the nation's heritage, with its Grade 1 listing. At the same time, we promise to continue to bring a quality of food, service and atmosphere which, you say, meets your needs and brings you back - often several times a year - year after year.

A Poem - To Sidmouth with love

Like most Sidmouth devotees, our regular visitors have a very real attachment to the resort, and indeed, to being part of the 'Royal Glen Family'. Edgar Mathias, from Tavistock, has captured this feeling in verse. Edgar and his wife, Thea, discovered us after a recommendation from a local client, during one of their regular business trips to the town. Nearly 30 years on - and, sadly now without his 'first love', Edgar returns to us still, twice a year. His love for Sidmouth is beautifully portrayed in verse, which we have the greatest pleasure in conveying to you all, and hanging in a special place in the hotel.

To Sidmouth with love

I came to Sidmouth with my love upon a winter's day
In doom and gloom in '71 for just a one-night stay

Since then there's been a love affair with this enchanting place
With sea and sun and balmy air though years have flown apace

So - did we come again each year to keep the memory green
Of sandy, shingly beaches and ocean's changing scene;

Of gardens lush in summer and in spring
Of joys in heart and lilting songs to sing

Of Salcombe Hill where breezes blow
seafret rising in evening's glow

Of west wind wafts from Sidmouth Strand
soft caress of a lover's hand

So now, without my love I come here still
to walk alone on Salcombe Hill

But though the joys of other days may pall
Sidmouth will hold me still in thrall.

By Edgar Mathias

 


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